Our Services
Your goods arrive at the port of Hamburg and then we take over!
As a service provider in the field of freight forwarding, warehousing and sea freight inspection, we offer you a comprehensive service package.
Our goal is to meet your wishes and the specific requirements of your goods with the help of our entire competent team.
You can rest assured that your goods are in good hands with us!





We inspect your Goods
The supervision of H.D. Cotterell comprises in detail the following services:
- Supervision upon receipt
- Quality Control
- Weighing | Taring | Sampling
- ICE-Sampler for Coffee
- Cut & count analysis of cocoa beans
- Analyses such as moisture and FFA in our own laboratory
- Other analyses, such as aflatoxins and microbiology in commercial laboratories





We look after your Commodities!
The supervision of H.D. Cotterell comprises in detail the following services:
- FSSC 22000 certified
- BIO certified DE-ÖKO-039
- BIOSUISSE ORGANIC certified
- AEO certified
- raw cocoa cleaning
- regular pest control by an officially recognized pest control company










We take care of your commodities!
H.D. Cotterell has a warehouse capacity of more than 100.000 sqm in the port of Hamburg. In our warehouses you find a variety of commodities You find more information to the different commodities if you click here.
H.D. Cotterell supplies in detail the following special services:
- Storage of cocoa in bulk with a capacity of 70.000 mt
- Container stuffing
- Receipt of cocoa-megabulkers and barges
- ICE-London approved warehouses for cocoa and coffee
- Storage in temperature controlled warehouses
- Bonded Warehouses





We move your Commodities!
You want to take delivery of your commodities from our warehouse? We do not only transport your products, we also arrange for the necessary documents and customs clearance.
- Custom matters
- Transport handling
Documents:
- Phyto Certificates
- Certificates of Origin
- Fumigation Certificate
- Freight document








Melting Facilities - The Innovation
As the first independent service provider in Germany, we melted blocked cocoa mass for the industry since April 2010. The combined service of storage and melting was new, innovative and unique in Germany.
In order to meet the increased demand of our customers for melted cocoa mass, we expanded our melting capacities by building a new production hall in November 2013. In addition to a melting plant for cocoa mass the new production hall included two further plants for further processing. The melted cocoa mass could be sterilized by the Petzholdt Heidenauer plant and the liquid cocoa butter could be deodorized by the Chemtech International plant.
With this new melting plant we increased our melting capacity for cocoa mass from currently approx. 70 mt per day to approx. 150 mt per day. The blocked butter itself was not melted in this new hall. This took place in our first melting plant for cocoa mass, which was converted at short notice to melt cocoa butter. We melted approx. 100 mt of cocoa butter per day. The volume for deodorized butter was also 100 mt per day.
Our “tank farm” was in the factory. This tank farm consisted of 6 tanks of 25 mt and 3 tanks of 50 mt for cocoa mass. We had 8 tanks of 25 mt each for cocoa butter. We used 6 tanks for the deodorized butter and 2 tanks for “natural” butter.
In 2021, 100% of Cotterell Cocoa Services (= CCS) was sold to our previous minority shareholder Niche Cocoa Services (= NCS). Here is the link from NCS.




